Reference

How We Handle Your Account Information

We collect only what we need to run your account, process bKash and Nagad deposits, verify withdrawals and keep your session secure. Your payment details stay between you, your wallet provider and our payment processor.

Account data encryptedPayment details protectedSession logs securedWithdrawal verification onlyContact us anytime
Explore the Lobby Read FAQ
tk111 How We Handle Your Account Information
PRIVACY QUESTIONS

How to Reach Us About Your Data

If you want to know what information we hold, ask us to correct something, or request account deletion, our support team will walk you through the steps. Live chat is the fastest way to get an answer during Bangladesh hours.

Live Chat Open the chat bubble at the bottom right of any page and tell the agent you have a privacy question. The team will verify your account, then explain what data we have and what changes you can request.
Email Support Send your question to the support email address listed in the site footer. Include your registered mobile number so we can match your account and reply within one business day with the details you need.
Account Dashboard Log in and visit the account settings page to view your registered details, update your mobile number, or submit a formal data request. Any changes you make are logged and confirmed by SMS or email.
DATA PRACTICES

How We Protect and Use Account Information

We built our account system to collect the minimum needed for deposits, withdrawals, session security and customer support. Here's what happens to the data you share and how you stay in control of it.

Payment Data When you deposit via bKash, Nagad or Rocket, we store the transaction reference and timestamp so we can match the payment to your account balance. Your wallet PIN and full account number stay with your provider; we never see them.
Session Security We log your device type, IP range and login time to detect unusual access patterns. If someone tries to log in from a new device or location, we may ask for SMS verification before granting access to your balance or withdrawal page.
Retention Period Transaction records and bet history are kept for the period required by financial record-keeping rules in supported regions, then moved to secure archive storage. Personal contact details are deleted within ninety days of account closure if you request it.
Your Rights You can ask us to show you what account data we hold, correct any errors in your registered mobile number or name, or close your account and request deletion. Contact support through live chat or email to start the process.

Privacy Policy Questions from Bangladesh Players

We collect your mobile number, the payment method you choose for deposits, your device type, and session timestamps. We do not ask for your national ID, full address or date of birth unless withdrawal verification rules in your region require it.

We share transaction references with bKash, Nagad or Rocket only to process deposits and withdrawals. We do not sell your contact details or bet history to third parties. Legal obligations in eligible regions may require us to share records with authorities.

Transaction records are kept for the period required by financial rules, usually several years. Personal contact details like your mobile number and email are deleted within ninety days of account closure if you request it through support.

Yes. Contact support through live chat or email, verify your identity with your registered mobile number, and ask for a data report. We will send you a summary of your account details, transaction log and any support messages within a few business days.

We use session cookies to keep you logged in and remember your language preference. We also log page visits and button clicks to improve the site layout. You can clear cookies in your browser settings anytime without affecting your account balance.

Log in, withdraw any remaining balance, then contact support and request account closure. The team will ask you to confirm by SMS or email, then close the account and schedule your contact details for deletion within ninety days.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Related pages

InfoLegalInfoCrash SpinWinInfoAbout Us

Related pages

tk111 Bangladesh Tk111 Glossary Blackjack PlayZone Nagad Bonanza tk111 Login